Agreement on the Processing of Personal Data

Effective Date: 19.10.2023

This Agreement on the Processing of Personal Data (“Agreement”) outlines the terms and conditions under which Ascend Living Real Estate Agency (“we,” “us,” or “our”) processes your personal data. Protecting your privacy is of the utmost importance to us, and we are committed to ensuring that your personal data is handled in compliance with all applicable data protection and privacy laws.

1. Consent

By using our website, products, and services, you consent to the collection, processing, and use of your personal data as described in this Agreement.

2. Information We Collect

We may collect various types of personal data, including but not limited to:

• Contact Information: Name, email address, phone number, and mailing address.
• Property Preferences: Information related to the properties you are interested in, including location, price range, and other preferences.
• Communication Data: Records of communication and correspondence between you and our team.
• Usage Data: Information related to your use of our website and services, such as IP address, browser information, and other technical data.

3. How We Use Your Personal Data

We process your personal data for the following purposes:

• To provide you with the real estate services and information you request.
• To communicate with you regarding property listings, updates, and real estate services.
• To personalize and enhance your user experience on our website.
• To comply with legal obligations and regulatory requirements.

4. Information Sharing

We may share your personal data with:

• Members of our team who are assisting you with your real estate needs.
• Trusted third-party service providers who help us deliver our services.
• Legal authorities when required by law.

5. Security Measures

We employ reasonable and industry-standard security measures to protect your personal data from unauthorized access, disclosure, or alteration. While we take all reasonable precautions to safeguard your information, we cannot guarantee absolute security due to the inherent risks associated with internet data transmission.

6. Your Rights

You have the following rights concerning your personal data:

• Access: You can request access to your personal data.
• Correction: You may request corrections to inaccuracies in your personal data.
• Deletion: You can request the deletion of your personal data, subject to legal requirements.
• Objection: You may object to certain data processing activities.

7. Changes to this Agreement

We may update this Agreement to reflect changes in our data processing practices or for legal reasons. We will notify you of any significant changes through our website or by other means.

8. Contact Us

If you have any questions, concerns, or requests related to your personal data, please contact us at Email: Alesya@ascendliving.ae.

9. Governing Law

This Agreement is governed by the laws of Dubai and the United Arab Emirates.

By using our website and services, you agree to the terms of this Agreement. If you do not agree with these terms, please refrain from using our services.